A broken gas line in Alcoa on Wednesday forced the evacuation of 10 people just north of Alcoa Intermediate and elementary schools.
Workers near 1422 Remsen St., struck a 2-inch Atmos Energy gas main before 11 a.m. Wednesday, and Alcoa Police Chief David Carswell said he received the first text about the incident at 10:51 a.m.
A total of nine houses and 10 people were evacuated, and the gas was turned off at 11:29 a.m., Atmos Public Affairs Manager Kay Coomes said.
Though the line belonged to Atmos, Coomes said that it was cut by another utility or contractor service but was not sure which one.
The evacuation status was lifted around 1 p.m. and Coomes said repairs were completed around 2:30 p.m.
Around 30 buildings in the area suffered outages and required service once repairs were finished. Coomes said Atmos began service restoration directly following repairs.
“When we begin to restore service, customers will need to be home in order for us to relight their appliances,” Coomes cautioned in an email. “If we arrive at a home and if no one is there, we will leave a door tag behind with information for the customer to reach out to us.”
Atmos Energy serves around 4,000 customers in the Alcoa city area, Coomes said, adding public safety is a primary focus for the company. “It is always so important to remember if doing any springtime digging to always (call) 811 before you dig.”